Welcome to the FAQ and Help page for all of your ROBLOX concerns and issues!

Frequently Asked Questions:

Is ROBLOX Safe?

Yes, ROBLOX is completely safe for your child to play on. ROBLOX takes internet safety for children very seriously, with a team of moderators online 24/7 monitoring the site. If your child signs up to ROBLOX and is under 13, they will be able to chat with other players but only with a few whitelisted words. If your child signs up to ROBLOX and is over 13, they will be able to chat with all words allowed except blacklisted words which will be automatically censored. In the rare event of your child coming across a bad word on ROBLOX, they can report the person who wrote it and the moderators will review it and punish that user appropriately.

If you have a problem running ROBLOX which hasn’t been helped by this page, send an email to the ROBLOX support team by emailing info@roblox.com

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